About Northwest Plumbing

Family-run heating and Legionella support across Lancashire

About Northwest Plumbing

Northwest Plumbing & Heating Ltd is a family run heating and plumbing business based in Colne and led by Liam Hipgrave. We cover Lancashire and the surrounding towns, helping homeowners, landlords, and businesses with reliable heating support.

We are Gas Safe registered for both domestic and commercial work. Whether it is a routine boiler service, a fault to diagnose, or a full system installation, every job is carried out to the same standard of safety, quality, and care.

Alongside our heating work, we carry out Legionella risk assessments for domestic and commercial properties. You get a clear written report with practical recommendations, so you can meet your responsibilities with confidence.

Being owner-led means you deal with the same person from the first call to the final handover. We keep our pricing clear, our work tidy, and our communication simple. That is how we have built our reputation across the local area.

AVAILABILITY Emergency callouts
OWNER Liam Hipgrave
BASED IN Colne
COVERAGE Lancashire
SERVICES 3 core specialisms
Heating installation by Northwest Plumbing & Heating in Lancashire

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Frequently Asked Questions

Heating Engineer Questions

Are you Gas Safe for domestic and commercial work?

Yes. We are Gas Safe registered for both domestic and commercial work.

Do you cover emergency callouts?

Yes. If your boiler breaks down or you have no heating or hot water, get in touch and we'll do our best to get to you as quickly as possible.

Why does my boiler keep losing pressure?

Low pressure is one of the most common boiler issues we get called out for. It is often caused by a small leak somewhere in the system, a faulty pressure relief valve, or radiators that need bleeding. Give us a call and we can diagnose it quickly.

How long does a boiler installation take?

A straightforward like-for-like boiler swap usually takes around one day. A more complex installation, such as a system change or moving the boiler, may take a little longer. We always give you a clear timeframe before we start.

Do you service all makes and models of boiler?

Yes, we service all major makes and models. Annual servicing keeps your boiler running efficiently, maintains your warranty, and helps catch small problems before they become expensive ones.

What areas in Lancashire do you cover?

We cover Colne, Nelson, Burnley, Earby, Blackburn, Preston, and the surrounding areas across Lancashire. Not sure if we cover you? Just give us a call and we'll let you know.

How is Legionella assessment pricing worked out?

Legionella risk assessments start from £300 plus VAT and are priced per assessment.

Who legally needs a Legionella risk assessment?

Under the Health and Safety at Work Act, any employer or person in control of premises, including landlords, has a legal duty to assess the risk of Legionella in their water systems. This includes offices, rental properties, care homes, and other commercial or residential premises.

How often does a Legionella risk assessment need to be done?

There is no fixed legal frequency, but the HSE recommends reviewing your assessment whenever there is reason to believe it may no longer be valid, typically every two years, or sooner if there are significant changes to the property or water system.

How long does a Legionella risk assessment take?

For most residential and smaller commercial properties, the on-site inspection typically takes between one and two hours. We then provide you with a full written report and any recommendations.

Do I receive a certificate after the assessment?

Yes. Once the assessment is complete, we provide a full written risk assessment report documenting our findings, any identified risks, and recommended control measures. You can keep this on file to demonstrate compliance.

What do I get after a Legionella assessment?

You receive a site risk assessment with practical notes and clear recommendations for the property.

Do you install and service air conditioning?

Yes. We now have a dedicated air conditioning engineer, so we cover installation, servicing, and repair for both domestic and commercial properties across Lancashire.

Do you work on both homes and commercial properties?

Yes. We handle air conditioning for homes, offices, shops, and other commercial sites. Just let us know a bit about the property and we will advise on the best option.

How often should air conditioning be serviced?

We generally recommend an annual service to keep a system running efficiently, maintain performance, and catch small issues early. We can set up a routine that suits your property.

Can you repair an existing air conditioning unit?

Yes. If your air conditioning is not working as it should, get in touch. We will diagnose the fault and give you a clear quote before carrying out any repair.