Frequently Asked Questions

Yes. We are Gas Safe registered for both domestic and commercial work.

Yes. If your boiler breaks down or you have no heating or hot water, get in touch and we'll do our best to get to you as quickly as possible.

Low pressure is one of the most common boiler issues we get called out for. It is often caused by a small leak somewhere in the system, a faulty pressure relief valve, or radiators that need bleeding. Give us a call and we can diagnose it quickly.

A straightforward like-for-like boiler swap usually takes around one day. A more complex installation, such as a system change or moving the boiler, may take a little longer. We always give you a clear timeframe before we start.

Yes, we service all major makes and models. Annual servicing keeps your boiler running efficiently, maintains your warranty, and helps catch small problems before they become expensive ones.

We cover Colne, Nelson, Burnley, Earby, Blackburn, Preston, and the surrounding areas across Lancashire. Not sure if we cover you? Just give us a call and we'll let you know.

Legionella risk assessments start from £300 plus VAT and are priced per assessment.

Under the Health and Safety at Work Act, any employer or person in control of premises, including landlords, has a legal duty to assess the risk of Legionella in their water systems. This includes offices, rental properties, care homes, and other commercial or residential premises.

There is no fixed legal frequency, but the HSE recommends reviewing your assessment whenever there is reason to believe it may no longer be valid, typically every two years, or sooner if there are significant changes to the property or water system.

For most residential and smaller commercial properties, the on-site inspection typically takes between one and two hours. We then provide you with a full written report and any recommendations.

Yes. Once the assessment is complete, we provide a full written risk assessment report documenting our findings, any identified risks, and recommended control measures. You can keep this on file to demonstrate compliance.

You receive a site risk assessment with practical notes and clear recommendations for the property.

Yes. We now have a dedicated air conditioning engineer, so we cover installation, servicing, and repair for both domestic and commercial properties across Lancashire.

Yes. We handle air conditioning for homes, offices, shops, and other commercial sites. Just let us know a bit about the property and we will advise on the best option.

We generally recommend an annual service to keep a system running efficiently, maintain performance, and catch small issues early. We can set up a routine that suits your property.

Yes. If your air conditioning is not working as it should, get in touch. We will diagnose the fault and give you a clear quote before carrying out any repair.